Print - On - Demand
Print - On - Demand
With over a thousand products shipped out every month, quality is our main focus. Your satisfaction deserves the best products in the industry, and that’s what we deliver.
All orders go through our 3-step quality check before we ship them out.
As part of our quality promise, we try not to let any order that doesn’t meet our standards slip through the cracks, but sometimes due to human error, things do slip through. But, we will make it right if there are errors in the product you receive! Despite growing order volumes, error rate keeps dropping – a sign of our quality process at work.
Refunds or Returns will only be honored for 30 days of the day of delivery.
If 30 days have passed since your order was delivered, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it.
It must also be in the original packaging.
Certain items are exempt from being returned. Example: ( Personalized Items ).
Additional non-returnable items:
To complete your return, we require a receipt / proof of purchase.
Do Not send your item(s) back to us before we have notified you that your return has been approved.
“You will be notified when your return is approved and you will receive instructions for return”.
There are certain situations where only partial or no refunds are granted:
Once your return is received, inspected, and approved, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment. The time frame of you seeing your funds returned to your original method of payment is dependent on the financial institutions policies.
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at (support@uprint4me.com)
Only regular priced items may be refunded. On Sale items, a partial amount may be eligible for refund. On Clearance items, NO refund will be granted. ALL Clearance item(s) sales are Final…..
We only replace items if they are: misprinted, defective or damaged. If you need to exchange it for the same item, send us an email at {support@uprint4me.com} so that we can begin the return process.
If the item was marked as a gift when purchased and shipped directly to the purchaser, they will receive a gift credit for the value of the original item purchased. Once the returned item is received, a coupon will be emailed to the original purchaser. The Coupon will be exclusive to use on our website {uprint4me.com} and that coupon will be redeemed in full, in one purchase. It will be valid only once. It can’t be combined with any other promotional discount or coupon. It will be exclusive to the email address or a personally identifying part of the original purchasers information that they provided with their original purchase, ie; (their name, phone number, etc…)
If the item wasn’t marked as a gift when purchased, and the gift giver had the order shipped to the gift receiver, if refund credit is approved, we will send the credit refund to the gift giver. The gift giver MUST be the one submitting for the refund. This is due to the fact that we can only verify the original purchase by the payment information given by the purchaser for legal transaction purposes. Therefore, the receiver of the gift in not eligible to receive a refund directly from us. But, the original gift giver can provide the coupon code to the gift receiver and the gift receiver can use the coupon on our website Uprint4me.com per the terms stated in the first paragraph under section (Gifts), as a new purchase.
To return your product, you should mail your product to us. Details for returning the item(s) will be included in the email you receive from our returns department.
You will be responsible for paying for your own shipping costs for returning your item.
Shipping costs are non-refundable. If you receive a refund, the cost of initial shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach us may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Contact us at {support@uprint4me.com} or {337.563.0020} for questions related to refunds and returns.